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Singapore Airlines Promotion: Terms & Conditions

Sun 1st Sep

5x 2 Economy Class WLG – MEL

Terms and Conditions

The Singapore Airlines Hurricanes competition 2019 (“Promotion”) and prize (“Prize”) form part of these terms and conditions. By entering the Competition, participants (“Participants”) agree to be bound by these terms and conditions. The decision of Singapore Airlines (“the Promoter”), who has a registered address at Level 11, 52 Swanson Street, Auckland 1010 New Zealand, is final and no correspondence will be entered into.

 

1. Promotion Summary

1.1 The Promotion allows the entrant to win one of 5 prizes of two Economy Class tickets from Wellington to Melbourne travelling on Singapore Airlines. The competition closes at midnight on Friday 25 October 2019.

1.2 Information on how to enter and the prize(s) form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions.

 

2. How to Enter

2.1 The Promotion Period begins on 2 October 2019 and ends at midnight on 25 October 2019.

2.2 Participants can enter this competition by:

2.2.1           Purchasing a Hurricanes membership with the Hurricanes for 2020.

2.3 Participants will be entered into a lucky prize draw, which will be drawn 28 October 2019.

2.4 Employees of Singapore Airlines, Hurricanes and associated sponsor(s) and their immediate families are not eligible to participate. 

2.5 Prizewinner must be at least 18 years of age in order to be eligible for the prize. Participants must be a resident of New Zealand, hold a passport with minimum six months’ validity and not have any prior criminal convictions. 

 

 

3. The Prize

3.1. The Winner will be decided by lucky draw on 28 October 2019. The Judge’s determination of the Winner will be final and no correspondence will be entered in to. 

3.2. The Winner will be advised and confirmed by email and this may be announced on the Singapore Airlines or Hurricanes Facebook Page. The Winner must reply to the email within 3 working days to confirm their acceptance of the prize. If no correspondence is received after the 3 days, Singapore Airlines reserves the right to draw another prizewinner.

3.3. The Prize consists of:

(a) Two (2) Economy Class return flights from Wellington to Melbourne. Please note travel only applies on Singapore Airlines operated aircraft.

3.4. The Winner and the Winner’s chosen travelling companion (‘Companion’) are responsible for and must cover the cost of:

(a) airport taxes and New Zealand government charges; 

(b) visas, passports and any other travel documentation required;

(c) transport and associated costs from their residence to their selected airport for flight departure and from their selected airport to their residence upon returning to New Zealand;

(d) all other expenses related to the Prize, including without limitation taxes, full travel insurance, transfers, spending money, food and beverage and any other incidental costs; and 

(e) Any changes to travel dates or additional accommodation outside the travel period specified in the Prize details.

3.5. Travel for the Prize must depart and return during the following period: 01 November 2019 until 30 June 2020 (“travel period”). 30 June 2020 is the last travel date.

3.6 The Winner and each Companion must travel together at all times within the travel period. The dates for travel beyond those noted in clause 2.5 are subject to availability. The Winner may not get preferred dates. Singapore Airlines reserves its right to impose particular flight embargoes during periods of heavy demand as is required commercially from time to time. 

 

4. Specific Rules

4.1. The Winner and Companions must hold full international travel insurance for the duration of the trip prior to departure from New Zealand.

4.2. If the Winner or Companion has a criminal record and is denied entry into Singapore or the specified destination or encounters any visa issues on route, Singapore Airlines cannot be held responsible or liable in any way.

4.3. The provision of air tickets from Singapore Airlines is subject to the following conditions:

(a) the issuance of tickets is subject to clause 2.5;

(b) excess baggage waiver will not be granted;

(c) Economy tickets are not upgradable to Premium Economy or Business Class unless the winner wishes to do so at their own expense;

(d) the tickets will only be issued if all sectors are confirmed;

(e) once the airline tickets are issued to the Winner and Companions, requests for changes of passengers’ names and travelling sectors will be subjected to Singapore Airlines approval. For any changes to tickets after issuance a charge of NZD75.00 per change will be levied;

(f) no portion of travel not utilised may be carried forward beyond the validity dates contained on the ticket. Notwithstanding any validity date on the ticket, all travel on tickets issued must be utilised in full by 30 June 2020; and

(g) travel will only be available on Singapore Airlines’ operated services. 

4.5. Frequent Flyer mileage cannot be accrued on any of the free or concession travel undertaken for this Prize. 

4.6. Charges for excess baggage shall apply where a passenger seeks to carry more than their entitlement of luggage. In such cases, Singapore Airlines is not liable for the charges. 

4.7. Tickets will be valid only for the travel as specified and for the period specified on the ticket. Unused travel at the expiry of the validity period cannot be refunded or re-utilised. Once a journey commences (i.e. the point at which the first flight coupon is redeemed for travel), the utilisation of the commitment for free tickets is deemed to have been made against the provision stated above.   

4.8. Tickets are not transferable and must be issued only in the correct name of the person travelling.  

4.9. The Prize is not transferable or exchangeable and cannot be redeemed for cash.  The Prize must be taken as stated in these terms and conditions and no compensation will be payable if the Winner is unable to use the Prize as stated.  For the avoidance of doubt, if the Winner is, for whatever reason, unable to travel on a nominated date during this period, whether the failure was due to reasons beyond the Winner's control or otherwise, then the Winner will forfeit the Prize. 

 

 

5. Winning the Prize

5.1. The Winner must be available for the preparation of all publicity that may be required by Singapore Airlines or Hurricanes.

5.2. The Winner accepts the Prize entirely at his/her own risk and indemnifies Singapore Airlines in respect of any claim for any accident, injury, property damage or loss of life that may occur in connection with the Prize.

5.3. The Promoter makes no representation as to safety, conditions and other issues that may exist at any destination. International travel advice can be obtained from various sources, including government, local consular offices and the web site of the New Zealand Ministry of Foreign Affairs and Trade. 

5.4. All travel is subject to the terms, conditions and restrictions of the Prize service providers.  

5.5. The Winner and each Companion must sign a legal release, in a form acceptable to the Promoter in its absolute discretion, if requested by the Promoter.

 

6. Privacy

6.1. By participating, entrants grant Singapore Airlines exclusive permission to use their names, characters, photographs, videos, voices and likeness in connection with the Promotion and for future promotion and marketing purposes and waive any claims to royalty, right or remuneration for such use.

6.2. All entrant personal details must be valid and up to date and will be held by Singapore Airlines, subject to each entities privacy policy and may be used for the purpose of the Promotion and for future promotion and marketing purposes.

6.3. Personal information provided at the time of entry is presumed to be true and, in the case of text or email notification – active, through to and beyond the date of the Promotion’s completion. 

 

7. General

7.1. The Promoter reserves the right to amend, vary, extend or discontinue a Promotion at any stage, for any reason.

7.2. The Promoter takes no responsibility for any inability to enter, complete, continue or conclude the Promotion due to equipment or technical malfunction, busy lines, misspelt email address, Acts of God or otherwise.  

7.3 To the fullest extent permitted by law, Singapore Airlines will not be liable for any loss or damage whatsoever (including but not limited to direct or consequential loss) or for personal injury as a result of Promotion entry or winning the Prize.

 

8. General Conditions of Travel 

8.1. The Prizewinner and his/her Companion are expected to observe the following conditions as part of the utilization of travel:

(a) Be neatly and appropriately attired when traveling.

(b) Not carry, on their person, in their luggage or carry-on baggage, any contraband or goods which are prohibited by the laws of Singapore or the country of their final destination, or goods which are unsuitable for carriage on a commercial aircraft.

(c) Observe all directions of Singapore Airlines ground staff and air crew at all times.

(d) Comply with the requirements of immigration and customs authorities in each country.

(e) Take responsibility to pay any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities (including any costs with delay)

(f) Comply with the laws of the jurisdiction they are visiting.

(g) Hold valid passports with a minimum of 6 months validity at time of travel. The Prizewinner and their Companion must organise their own visas and requisite travel documentation (such as relevant valid international drivers’ licenses) for trips and any visa or passport charges are their sole responsibility. The Prizewinner must obtain and hold travel insurance for the entire duration of their travel. The Prizewinner must not do anything to void their travel insurance.

(h) The Prizewinner must at all times act in good faith and must not act in any way that would bring the Promoter into disrepute.

(i) The Promoter reserves the right to change and vary the Prize at any time and may substitute any Prize for an alternative Prize of similar value without any prior notice. The value of the Prize will be solely determined by the Promoter.

(j) The Promoter cannot be held responsible for the Prizewinner and/or their Companion being unable to participate in the travel Prize due to visa or other restrictions. Any fines, penalties, payments or expenditures incurred as a result of such travel documents not meeting the requirements of those authorities will be the sole responsibility of the traveller/s. At all times, it will be the responsibility of the traveller to ensure that his/her passport is in order and that he/she has the necessary visa clearances to enter the country of destination and, if required, any transit point.

 

9. Miscellaneous

9.1. The Promoter reserves the right to disqualify any individual who breaches any of these terms and conditions, acts in a fraudulent, dishonest or disruptive manner, or otherwise than in accordance with the spirit and intent of this Competition or is involved in any way in interfering or tampering with the conduct of this Competition.

9.2. By entering this Competition or accepting a Prize, to the maximum extent permitted by law, the Participant and their Companion agree to indemnify, release and hold harmless each of the Promoter, its related companies, its parent company, affiliates, directors, officers, employees and representatives against any and all liability, losses, demands, claims, actions, damages (including special, indirect and consequential damages), costs and expenses arising from or incurred, directly or indirectly, as a result of the Participant’s entry into the Competition and acceptance, possession, use or misuse of the Prize, including without limitation, personal injuries, death and damage to personal or real property, due in whole or in part.

9.3. The Promoter reserves the right to amend these Terms and Conditions, either wholly or in part, including the right to cancel this Competition, in such manner as it deems fit, without prior notice or reason, and without liability to such Participant or Prizewinner.

9.4. In the event of any inconsistency between these Terms and Conditions and any brochures, marketing or promotional materials relating to the Competition, these terms and conditions, and all its subsequent variations, shall prevail.

 

10. Privacy Policy

10.1. The Promoter will comply with its obligations under the Privacy Act 1993.

10.2. The Participant agrees that the Promoter may collect, use and disclose the participant’s name, details and personal data (including photographs, audiovisual and other recordings) (“Data”) for the following purposes: to communicate with the Participant for the purposes related to the Competition, to provide goods and services to the Participant upon request, to send KrisFlyer e-newsletters and messages relating to KrisFlyer news, products and services, for publicity (whether to promote the Competition or otherwise) and for other matters for which the Participant has provided the Promoter with consent, without further notification, remuneration or compensation.

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